Just wanted to let you know I received all the packages at my house this AM. I came back to our warehouse and used your how to video (which was super helpful) and easily put a test pole with hammer together. Everything works great!!!
I just wanted to say you and your team went WAY above and beyond to help us out to make your tool work. I am truly impressed from going as far as to purchase the rotohammer to pics and instructional videos. The level of customer service we received is amazing and truly appreciated. Please share this with your owners because you don't find this kind of service anymore.
You have a long time customer here and I will be sharing your info with the other trades we work with.
Titan Electric, Inc.
We would like to thank hookandhanger.com for excelling in the following categories:
- Customer Service
- Product Knowledge/Innovation
- On Hand Inventory
- Fast order turnaround times
The use of your products has aided in making Alquest Technologies, Inc., competitive and profitable.
Again, thank you for your business and if you have any questions or require additional information, please contact me. "
Alquest Technologies, Inc.
We have been working closely with hookandhanger.com for almost 20 years. While most suppliers continue to offer the same old product in a new box, hookandhanger.com offers innovative products that truly save time and money on the job. My needs for a "better idea" are looked at with a blank stare by most suppliers. HookandHanger.com sees my needs as an opportunity to help me and improve the industry.
I received the base this afternoon. That was a damned decent thing for you to do!
With all the electronic gizmo's and communications we have these days, the fact that there is a real
person on the other end can be easily forgotten at times. Chad, there is one here, and he is grateful for
your excellence and kindness, well done Sir.
Thank you very much!"