Q. Do you have a minimum order quantity?
A. No, there's no minimum. However, orders must be placed in box quantities.
Hooks for example are generally sold in 100 count boxes.
Q. What payment methods are accepted?
A. We accept all major credit cards.
Q. Do you offer volume discounts or free shipping?
A. Yes! Please call for more info.
Q. Is rush shipment available?
A. Yes, but we ask that you please call us to request rush shipment.
We offer UPS next, second and third day air.
Q. How soon will my order ship?
A. Most orders ship within 1-2 business days
Q. What's your return policy?
A. We charge a 20% restocking fee. Items must be in re-saleable condition.
You are responsible for all return shipping charges. Please call for
a restock number.
Q. What's the load capacity of your hooks?
A. Please refer to our UL testing data at our Approvals/Certifications
page.
Q. How many cables can I install on my hook?
A. Please refer to the following:
| Cable Type |
Pair |
AWG |
Cable meas. max. |
JH12 |
JH21 |
JH32 |
JH64 |
| UTP |
4 |
24 |
5 mm dia. |
16 ->=3B 1 |
50 ->=3B 2.75 |
80 ->=3B 4.5 |
425 ->=3B 22.75 |
| FTP |
4 |
24 |
6 mm dia. |
11 ->=3B 0.75 |
35 ->=3B 2.25 |
55 ->=3B 3.5 |
300 ->=3B 18.25 |
| SFTP |
4 |
24 |
6 mm dia. |
11 ->=3B 1.25 |
35 ->=3B 4 |
55 ->=3B 6 |
300 ->=3B 32 |
| SFTP |
4 |
23 |
7 mm dia. |
8 ->=3B 1 |
25 ->=3B 3 |
40 ->=3B 4.75 |
225 ->=3B 25.25 |
| F/STP |
4 |
23 |
8.5 mm dia. |
5 ->=3B 0.75 |
17 ->=3B 2.25 |
27 ->=3B 3.5 |
150 ->=3B 18.25 |
| S/STP |
4 |
23 |
8.5 mm dia. |
5 ->=3B 0.75 |
17 ->=3B 2.5 |
27 ->=3B 4 |
150 ->=3B 20.5 |
